Cookie Policy

Cookie Policy Version 2.0 | Effective 11 July 2026 | Supersedes version dated 01 Oct 2024 Conditioning, A-Temp Installations

subsidiaries, divisions, affiliates, associated and related entities, successors and assigns, and each business or trading name operated by any of them — including Accel Air, A-Temp Heating & Air Conditioning and A-Temp Installations — (together "ASG", "we", "us" or "our"). This Cookie Policy explains what cookies are, which cookies and tracking technologies we use, why we use them, and the choices you have. It should be read together with our Privacy Policy.

1. What are cookies? Cookies are small text files that a website transfers to your device through your browser. They allow the website to recognise your device, remember your preferences and understand how the site is used. Similar technologies include pixels, tags and local storage, and this policy covers those as well.

2. Cookies and tracking technologies we use 2.1 Strictly necessary cookies. These are required for the website to function — for example to remember your cookie preferences, keep forms working, and protect the site against misuse. They cannot be switched off through our banner. 2.2 Analytics — Google Analytics 4 (GA4). We use GA4 to understand how visitors use our website: which pages are visited, in what order, how visitors arrived at the site, and approximate location based on IP address. We use this to improve the website and our services. GA4 is provided by Google LLC and data may be processed on servers outside Australia. 2.3 Advertising — Google Ads. We use Google Ads conversion tracking and remarketing tags. These record when a visit or enquiry results from one of our ads, and may be used to show you our advertising on Google services and partner websites based on your previous visits to our site. 2.4 Advertising — Meta (Facebook) Pixel. We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to build advertising audiences (including audiences of people similar to our website visitors). Meta may associate this data with your Meta account under its own data policy. 2.5 Chat assistant. Our website chat assistant (operated by our third-party AI technology provider) may set cookies or use local storage to maintain your chat session. The content of your chats is handled as described in section 4 of our Privacy Policy.

3. Why we use these technologies • to operate the website and keep it secure; • to monitor and improve website performance and the services we offer; • to measure which of our advertising and marketing works, so we can spend our advertising budget effectively; and • to show relevant advertising to people who have shown interest in our services.

The analytics data we collect is aggregated and does not directly identify you. However, some advertising cookies may constitute personal information when combined with other data held by Google or Meta.

4. Your choices 4.1 Cookie banner. When you first visit our website you can accept or reject non-essential cookies. You can change your preferences at any time using the cookie settings link on our website. 4.2 Browser settings. You can set your browser to refuse some or all cookies, or to warn you when a cookie is being sent. If you turn cookies off, some parts of our website may not function properly. 4.3 Platform opt-outs. You can opt out of Google Analytics using Google's browser opt-out add-on (tools.google.com/dlpage/gaoptout), manage Google ad personalisation at adssettings.google.com, and manage Meta ad preferences in your Facebook/Instagram settings.

5. Changes and contact We may update this Cookie Policy from time to time, including when we add or change the tools used on our website. The current version, with its effective date, will always be available on our website. Questions? Contact us at info@accelair.com.au or 1300 978 248.